Black Friday Promotion - Terms & Conditions


1. Promotion Period

This Black Friday promotion is valid from 1st November to 30th November. All purchases made outside of this Promotion Period will not be eligible for the additional value offer.

2. Eligibility

This Promotion is open to all customers who:

  • Purchase a gift voucher via our website on https://www.communegroup.com.au/gifts during the Promotion Period.

  • Are at least 18 years of age.

  • A minimum purchase of $50 is required to qualify for the 25% extra value.

  • Employees of Commune Group and their immediate family members are not eligible to participate in this Promotion.

    3. Blackout Period OVER NOVEMBER & DECEMBER

  • Vouchers purchased with the additional 25% value cannot be redeemed from November 1 to December 31. This blackout period applies to all Commune Group venues.

  • The vouchers, including the additional value, cannot be used in conjunction with other offers, promotions, or discounts. They also cannot be used to purchase other vouchers, gift cards, or cash equivalents.

  • Additionally, the 25% additional value cannot be redeemed for bookings, functions, events, or large group bookings between November 1 and December 30th 2024.

4. Promotion Details

  • Customers purchasing gift vouchers during the Promotion Period will receive 25% additional value on the total voucher amount. For example:

  • Purchase a $100 voucher, receive $125 in total value.

  • Purchase a $200 voucher, receive $250 in total value.

  • Minimum spend of $50*, available in $50 increments up to $1000.

  • This additional value applies to all voucher denominations available on https://www.communegroup.com.au/gifts 

  • Vouchers are valid for 36 months from 1st January 2025.

6. Voucher Usage

  • Vouchers are redeemable only at all Commune venues including Hanoi Hannah (Vol II & Express Lane), Firebird, Tokyo Tina, Studio Amaro, Moonhouse and New Quarter.

  • Vouchers, including the additional 25% value, are non-refundable, non-transferable, and cannot be exchanged for cash.

  • If a purchase exceeds the value of the voucher, the difference must be paid by the customer.

  • No credit or change will be given for unused amounts.

7. Returns & Refunds

  • Vouchers purchased during this Promotion are non-refundable.

  • The additional 25% value will be forfeited if a refund is requested for the original voucher purchase.

8. Stock Availability

The availability of vouchers and their denominations are subject to stock and capacity. Commune Group reserves the right to limit the number of vouchers sold per customer during the Promotion.

9. Changes and Cancellation

Commune Group reserves the right to modify, suspend, or cancel the Promotion at any time without prior notice. In case of system errors, abuse, or force majeure events, we reserve the right to cancel any voucher purchases and refund the original purchase price.

10. Limitation of Liability

Commune Group will not be held liable for:

  • Any damages, losses, or inability to redeem vouchers due to system issues, delays, or unforeseen circumstances.

  • Misuse of vouchers by unauthorised individuals or third parties.

11. Dispute Resolution

Any disputes arising from this Promotion shall be governed by the laws of the State of Victoria, Australia. All participants agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.

12. Contact Information

For any questions or concerns regarding this Promotion, please contact us at info@communegroup.com.au